Hands-on Workshop: Build AI Agents that Qualify Leads, Book Meetings, and Resolve Customer Issues

Consumers expect a reply within a few minutes. From stats, 79% will go to a competitor that answers faster. Customer support gets messy fast when agents forget what happened in the last call, miss context, or bounce people between dead ends.

In this hands-on workshop, we’ll dig into how to build AI customer agents that actually keep track of conversations, remember what matters, and help move issues toward a real resolution.

Walk in with your business details and use case. Walk out with a live AI agent on a real phone number - one that answers, qualifies the caller, and books the meeting on your calendar - one that works on phone, email and web. You'll call it from your own phone before you leave.

Not a coding class. No coding experience needed.

What you'll build

• A working voice agent on a phone number provisioned in the room

• A lead qualifying agent - what questions it asks, what counts as a good lead, what it does with a bad one

• A booking flow connected to a real calendar

• A human handoff - when the agent stops and who it passes to

• Three test cases you run live against your own agent

Bring with you

• A laptop

• Your calendar - Google

• 5–10 questions your customers actually ask, and how you'd answer them

• One workflow: inbound leads, scheduling, support, or bookings

Who it's for

Founders, sales and CX leads, product managers, and ops teams. People who want something running, not a slide deck.

What you'll leave with

A live agent on a real number, running on your own account. Yours to keep, change, or shut off.

Agenda

5:30 – 6:00 — Arrive, set up your account, get your number
6:00 – 7:00 — Build
7:00 – 7:30 — Call each other's agents, break them, fix them

Seats are limited so everyone gets hands-on help.

Hosted by Chanl AI and Fabrik. Chanl AI is building infrastructure for AI-powered customer conversations across chat, voice, and human teams.