Same Team, Triple the Volume: AI Masterclass Sessions

A working session for eCommerce operators. Get your holiday AI stack sorted before Q4.

Hosted by Streamline Agency with Gorgias, Retell AI, and Backstroke.

Get a clear, practical read on where AI belongs in their BFCM stack, from creative production through operations and support, before Q4 locks and there is no time left to change anything.

Sit with brands using AI to scale revenue and team capacity through peak season, and with the platform teams behind those tools. Creative production, operations, retention, and support, all in one morning.

No decks. No 40 minute conference talks. Come with questions and your actual stack in mind.

What you leave with

• Real AI use cases running inside real brands, not roadmap slides

• Direct conversation with the platform teams and with peers already running the setup

• A read on the specific gap in your stack while there is still time to close it

• A short list of what to test in September, and what to leave alone until January

Masterclass Sessions:

• CX and Support. Gorgias, with a brand walking through the workflow they will actually run on Black Friday. Where AI resolution ends and a human has to take over.

• Room B: Voice and Intake. Retell AI on capturing after hours and overflow calls and turning them into structured records something downstream can act on.

• Room C: Retention and Lifecycle. Backstroke on AI generated campaigns and segmentation that stay on brand when send volume spikes.

• Room D: Integration and Automation. n8n on the plumbing between all of it, and what happens when a step fails at 2am on Cyber Monday.

Who this is for

Built for eCommerce and D2C brands doing roughly $20M to $200M, and specifically for the people who feel peak season in their day:

• COO and VP Operations

• VP and Director of eCommerce or Digital

• Head or Director of Customer Experience and Support

• Director of Retention, Lifecycle, or CRM

• Business Operations and Ops Tech leads

• Founders at the earlier end of that range

If you are the person currently holding your stack together with manual exports and good intentions, this room is for you.

Who we are

Streamline Agency builds the integration layer between the tools eCommerce brands already own. Certified n8n and Anthropic Claude partner.